How We Get The
Job Done Right
A simple, transparent process that puts you in control from start to finish.
Our Service Process
We believe in keeping you informed at every stage of the job.
1. Schedule
Call us or fill out our form. We'll gather basic info about your issue and find a time that works for you.
2. Arrive
Our technician arrives on time in a clearly marked truck, introduces themselves, and discusses your concerns.
3. Diagnose
We inspect the problem using camera technology when needed, then show you exactly what we found.
4. Complete
After you approve the plan and price, we get to work, clean up thoroughly, and verify everything works.
What to Expect
Your Call
When you call (270) 887-9789, you'll speak with someone who understands plumbing, not a automated system. We'll ask about your symptoms, location, and availability to send the right technician.
On-Site Arrival
Our technician will arrive in a branded uniform and vehicle. They'll greet you, put on protective boot covers if entering your home, and discuss the issue you're experiencing.
Thorough Diagnosis
For drain issues, we often use camera inspection to see inside your pipes. You'll see the video on our tablet, and we'll explain what we see in plain language — no technical jargon.
Options & Estimate
Based on what we find, we'll present all available solutions with clear pricing. You'll choose the approach that fits your needs and budget. No pressure tactics.
Professional Repair
Our technician completes the work using quality materials and proven techniques. We work efficiently while maintaining high standards of quality.
Clean & Verify
Before leaving, we clean up the work area completely. We'll test the repair to ensure proper function and explain how to prevent future issues.
Our Commitment to You
We're different from other plumbing companies in a few important ways. We believe that good service means being honest, even when it costs us a sale.
Ready to Get Started?
Whether you have a minor clog or major plumbing project, we're ready to help with our professional, honest approach.
Schedule Your Service
Experience the Hoover Produce difference — honest service, fair prices, quality work.
📞 (270) 887-9789