Ordering parts from IPE is easy. Send me an email with what you want. It is a good idea to tell me where in the world you live. I will email you back asap with any questions or additional info I may have, as well as shipping costs etc. When everything is clear, I will send you either a PayPal request (see PayPal info below) or my bank info for a transfer. When payment is received, I wrap up your parts and get them on their way.

For parts made to order, usually full payment must be made before the parts are produced.

Part numbers on this site are listed like this P/N 12345. For reproduction parts, I try to use the same numbers as the factory. For new parts not originally made by the Wigwam, the format of the part numbers can vary, but you can see it's a part number if it starts with P/N and is underlined.

When ordering parts, please state the part number and include a brief description of each part. This helps avoid confusion and misunderstandings. I have parts books for many models, and it is a good idea to buy one for your Indian if you don't have one. 

Prices on this site are all in Euros (there's a convenient currency calculator here, but actual exchange rates may vary a little according to bank, credit carb company or PayPal policies). Prices are written like this EUR3.00 (EU), EUR2.40 (World), where (EU) means the price for parts sent to countries within the European Union, and (World) means, well, the rest of the planet. 

Prices are subject to change without notice. Many of the parts here are made in very small batches and the cost sometimes vary. I am trying hard to keep the prices on this website current at all times, so check here before ordering, or ask me.

Why are the EU and World prices different? Because there is VAT (sales tax) on over-the-counter and mail order sales within the EU. The VAT rate varies according to which EU country the stuff is sent from. For Denmark, where IPE is located, the VAT rate is 25%. The rest of the world (outside the EU) is exempt from VAT, but you may have to pay local import duty or tax.

Shipping of orders is usually by the Danish Postal Service. 

Terms are "FOB Shipping Point" in US terms, (meaning that when the postman has accepted your parcel for shipping, ownership, liability and risk of loss is yours). 

As a general rule all orders are shipped with a service that gives us a tracking number (registered letter or parcel, where parcels usually cost more than registered letters). Very small orders can sometimes go by regular letter, without tracking number.

While it is very rare (I think I have lost one or two in 15 years) that postal parcels go missing in transit, I can not be held responsible for this should it happen to yours. I retain proof of posting for all parcels, and will do everything I can to help recover any missing parcels. It is still possible to insure postal parcels to some countries (but fewer and fewer every year), and I will do so at your request. I may insist on very big orders being insured, if possible.

An alternative is UPS. UPS is possibly more secure than the post but also more expensive, and may be too expensive for small orders. UPS offers insurance on all parcels, and this is included in the shipping cost I will quote you.

GLS is another alternative to countries in the EU, and is cheaper than UPS (and sometimes cheaper than the postal service; GLS calculate postage by volume, the post by weight). I will find the best/cheapest solution for your order; sometimes we need to discuss the options, though.

Payment for orders under EUR200 can be by PayPal or bank transfer. Orders over EUR200 is bank transfer only, unless you are willing to pay the 7% that PayPal charges me (they take a cut on the EUR to DKK exchange rate as well as their fee), in which case PayPal is fine. I can live with this charge for smaller orders, as it speeds things up, but for bigger orders it starts to hurt.

If you are new to PayPal, it is basically a service that allows you to pay online with your debet or credit card (VISA, Mastercard etc). I don't think you have to sign up for anything to pay by PayPal (although you might find a PP account useful); you can just go to the PayPal website and follow a few simple steps when you get the total from me by email. PayPal is a big company and very secure, so there is nothing to worry about. My PayPal address is info@indianpartseurope.com. The name on my PayPal account is Steen Tonnesen (which is my official name).

Bank details below. Please use the BIC/IBAN numbers when making an international payment.